Frequently asked questions.

Gold refining is the process of removing impurities from raw or scrap gold to produce a metal of a specified, high purity — typically 99.5% (995) or 99.99% (9999) fine.

Doré bars, mined concentrates, scrap jewellery, electronic scrap, and other gold-bearing materials. Each shipment is subject to our KYC and acceptance criteria.

Standard turnaround is 3–7 working days from receipt of material, depending on volume, complexity and the form of bullion required.

We routinely produce 995 and 9999 fine gold bars. Custom purities are available on request.

Yes. We recover gold from jewellery scrap, sweeps, and industrial residues with transparent yield reporting.

Assaying is the analytical process used to determine the precious-metal content of a sample. It underpins fair trade and accurate settlement.

The global benchmark is fire assay (cupellation), often cross-checked with instrumental methods such as XRF for higher confidence.

Yes. Witnessed assays can be arranged for clients who wish to be present during analysis.

Our fire-assay determinations are accurate to within ±0.01% (1 part in 10,000), within international tolerances.

Fire assay, XRF analysis, density determination, parting, and a range of chemical tests for gold, silver, platinum and palladium.

Sample preparation, purity determination, alloy composition, density, and full certificate issuance for trade or insurance purposes.

XRF reports are typically same-day. Fire-assay certificates are issued within 24–48 hours of sample receipt.

Yes. Our laboratory operates with documented procedures and independent peer review of every result before release.

All material is stored in a high-security Class-3 vault under 24/7 CCTV, biometric access and full insurance cover.

Yes. We coordinate insured pickup and delivery through a vetted network of secure-logistics partners.

Material is insured at full market value during transit and while in our custody.

Yes. We handle customs documentation and secure air-freight to international destinations.

Standard corporate KYC includes registration documents, beneficial-ownership disclosure, source-of-material declarations, and identity verification of authorised representatives.

Yes. Our sourcing and due-diligence procedures are aligned with the OECD Due Diligence Guidance and the LBMA Responsible Gold framework.

We engage with formalised artisanal and small-scale mining cooperatives that meet our responsible-sourcing criteria.

Client information is treated with bank-grade discretion and shared only as required by law or contract.